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Joined 1 year ago
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Cake day: August 20th, 2023

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  • It should be theoretically in a company’s long term financial interest to keep customers at least reasonably happy, but the infinite growth mindset is such a cancer that you can see it tearing apart any number of old established brands these days (cough Boeing, eg).

    Looks like GabeN decided that going to sleep each night on piles of billions of dollars was enough and he didn’t need to supplement his pillows with the customers’ nickels and dimes as well. Feels like that shouldn’t be such a strange mindset, but apparently it’s rare enough to stand out.