I pray for the safety of all your Frames
Tragically while I was streaming VR Minecraft, my Frame randomly shut down and has rejected further charge, rendering it dead. I’ve heard of it happening to others and it’s unsurprising it happened to me, all my tech is cursed. 🫠
I’ve already had many issues. Some weeks ago I had to flash the OS again after a boot loop glitch, that was scary. The software is very buggy.
Tried some suggestions… unlocking and reseating the Frame, different cables and different devices to provide power. It still won’t draw from my powerbank let alone my Steam Deck charger.
RMA process has started, they responded within an hour. hopefully it won’t be too long for… repairs. 😶 Anyone have other suggestions I could try before I send it off?
This is really sad news :( I had hoped that Valve’s Frame would keep running and not hit these sorts of dead ends. How comfortable are you with opening up the battery in the back? IFixit was able to get it off (and out) here: https://vr.org/articles/steam-frame-ifixit-teardown-battery-glued-fan-2026. If it were me, I would open it up and make sure all the connections still had good contact.
I want to do it, I saw the screws and it looked like an easy teardown but I don’t want to mess with the warranty by accident, and I feel like this is beyond a connection issue I could fix
I wish there were more accounts of others trying, but I wouldn’t want to do it unless I knew it would work.
Software company doing hardware … it is sad to see that Valve is not immune, but overall not so surprising