I pray for the safety of all your Frames

Tragically while I was streaming VR Minecraft, my Frame randomly shut down and has rejected further charge, rendering it dead. I’ve heard of it happening to others and it’s unsurprising it happened to me, all my tech is cursed. 🫠

I’ve already had many issues. Some weeks ago I had to flash the OS again after a boot loop glitch, that was scary. The software is very buggy.

Tried some suggestions… unlocking and reseating the Frame, different cables and different devices to provide power. It still won’t draw from my powerbank let alone my Steam Deck charger.

RMA process has started, they responded within an hour. hopefully it won’t be too long for… repairs. 😶 Anyone have other suggestions I could try before I send it off?

  • Fubarberry@sopuli.xyzM
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    5 days ago

    On the steam deck, you can force the device into battery saver mode, which will sometimes revive a dead steam deck. I don’t know of a similar shortcut for the steam frame, and I’m assuming you’ve already tried and failed to enter Bios/UEFI power menu. You might ask steam support if there’s a hardware shortcut for it (and if there is, please share it).