I noticed mine was sent to UK from Netherlands (while it should go to Germany) I notified steam support, and aside from telling me they know of the issue, they let me choose a free game as compensation

  • thingsiplay@lemmy.ml
    1·
    3 days ago

    Got mine from first batch. I’m in Germany too and mine was sent to Netherlands first. It went smooth and got it at expected arrival time between 11:00 and 13:00 clock. So this should be expected. Also in between my wait time of a few days, there was a blackout time of the GLS tracking, when it didn’t show anything. I thought I might not get it, but after hours later the tracking went live again. I think this happened in the warehouses when it arrived at Netherlands and later in Germany.

    • crater2150@feddit.orgOP
      2·
      2 days ago

      Netherlands is the location of the warehouse, so that is expected. But it seems a whole batch was misrouted from there to the UK and then back to the warehouse, delaying everything by a week. Mine was shipped on the 15th and hasn’t arrived yet.

      • thingsiplay@lemmy.ml
        2·
        2 days ago

        I feel sorry for the wait and uncertainty; its the worst (not literally off course). Lot of people report in forums that they did not get it. At least you got a free game of choice. For that it was probably a nice and not bad at all. In fact, I would have traded the wait for a compensation, lol. So enjoy the game.

        • crater2150@feddit.orgOP
          2·
          2 days ago

          In fact, I would have traded the wait for a compensation, lol. So enjoy the game.

          Tbh, same. I mostly reached out to support, because I was unsure if the package was getting lost in the wrong country. The delay doesn’t matter much to me, I waited for a new controller since first playing on a steam deck, a week more is nothing.